Frequently Asked Questions
Once the design is approved and a 50% deposit is taken, production typically takes 3 to 4 weeks, depending on the complexity of the piece and material availability.
Absolutely. We love repurposing sentimental pieces. Bring in your existing gold, diamonds, or gemstones, and we’ll incorporate them into a fresh new design.
Pricing depends on the design, metal, and stones used. We’ll provide a detailed quote after the initial sketch and consultation.
Yes. We provide detailed 3D CAD renderings and can make adjustments before production begins.
Typically, our custom projects start around $500–$1,000, but we tailor each project to fit your vision and budget.
Custom jewelry is made specifically for you and therefore cannot be returned or refunded. We take great care to ensure your full satisfaction throughout the process.
Every piece is designed and crafted locally in the United States. We take great pride in ethical sourcing, working only with trusted suppliers and taking a close look at the origins of the gemstones we use. We prioritize responsibly mined and conflict-free stones whenever possible.
- Metals: Sterling Silver, Gold (10K, 14K, 18K, 22K – in Yellow, White, and Rose), and Platinum.
- Gemstones: Diamonds (Natural and or Lab Grown), Sapphires, Rubies, Emeralds, Topaz, Amethyst, Garnet, Aquamarine, Peridot, and more. If you have a specific material or stone in mind, we’re happy to source it or incorporate it into your custom design.